Just purchased and installed the Apex Dental Sensor. Installation was fairly simple with the tech support to assist. So far so good - plan on using the sensor in multiple ops. Sales and tech support was excellent.
Service/Products are always wonderful! Arrive in a timely manner, would recommend these products/service to others. Have been ordering from you for awhile and you never seem to disappoint. We are glad we found you
This was the easiest purchase we ever made. The customer service was great! This sensor is easy to use being that it directly interfaces with our dental software. We highly recommend this company and this product.
We purchased the Apex sensor on DentalSensor.com The conversation with Brian was easy and he answered all of my questions. Brian worked with us on pricing. He was very nice and easy to work with. The installment was taken care of by the company and everything was installed without any issues. The learning of use of the sensor was very easy. Once we got the calibration of the x-ray unit set correctly we have experienced no issues.
My clinic is using Dexis sensors, but when my staff asked to have a smaller size sensor to be able to take xrays on children or patients with smaller mouths, Apex was the right fit for us, both in size as well in the cost! We have been using the Apex sensor for over a week now and so far, everyone seems to like using it. The sensor is at par with our much more expensive Dexis sensors. The process of integration and installation was fairly easy, for me, although it took the IT almost 2 hours to install it. We have 8 ops.
Great sensor that is easy to use with various x-ray taking platforms. Images are pretty clear. The only thing I don't like is that it is hard to figure out initial settings for x-rays and we had to pay extra to make it compatible with Dexis.
Our apex sensor came with fast shipping and a quick response from sales and support with help with installation. The sensor provides clear radiographs and works with many different imaging software. Competitive pricing as well!
Set up and installation was very easy and straightforward. They remoted into the computers and set everything up in about 30 minutes for 2 computers. The price is affordable as well. I am looking forward to using my new sensor!
Everything was properly explained by Chris. He was very patient and helpful throughout the whole process of installation. It was easy to follow through. After the installation, we were given instructions on how to properly store and expose radiation with the Apex Pedo Sensor. The information given was very educational.
Yesterday our sensor failed and we did not have a backup. We called customer service and they overnighted a new sensor and we are backup and running again. The customer service and tech support was great! Thank you!
Chris was friendly knowledgeable, remembered me from last support call and gave specific recommendations that seemed to have resolved issue I was able to implement immediately! I am grateful to have made the choice to use Apex and look forward to another purchase soon.
We look for a lot of options to get our new sensor, and buying with you was our best option, they delivered so fast, we didn't have any problem using it, and we had all the support when we called to schedule an appointment to do the installation, were definitely going to keep buying with you, thank you!
Delivery and remote installation was good, yet the installation could have been a bit shorter if I would have been informed that plugins were needed to be purchased for Cadi. Quality of the image is good for the price. yet I would say lightly bellow higher brands and needed a bit of filter adjustments. Xray units that functions with Pulses needed to be increased by 40% to get an image compared to other brands. Overall for the price I would still consider buying Apex in the future as service and quality of good value for the price.
Excellent image quality, great pricing and easy integration with our Dentrix software. Support was easily accessible and cost effective. Overall a great purchase and highly recommended.
I was hesitant to buy the sensor with my main concern being the quality of image. After using it for a month, I find that the image quality is excellent. It took a little bit to find the right exposure time, but once that is honed in, the image quality is really consistent. My main hiccup was trying to get it integrated with my Dexis software. It took quite a few appointments to get it working in every op.
Good imaging, apex dental software takes a bit to get used too. Accessing images is a few clicks as well as set up to take the images. Overall would recommend for your radiogrpah needs, would be good with practice management software.
The Apex Dental Sensors are great! This is the second on I purchased in the last few months after not being pleased with other sensors. It easily integrated with our software and the quality of the images is superb!
Working great! It works with XV capture, which helps out with our cloud base integration. Installation was easy as well. However, do need more holders since the sensor is slightly thinner than my old one
Chris was amazing to deal with. Thank you very much! He was able to set up our xrays to work with our current charting software eliminating the need for a secondary imaging processing software and saving our office money!
I found this sensor during web search because this sensor seems to produce Clear image at reasonable price. It did not work as I expected however technical support was so great that they finally made it happen.
Good overall. Just a bit frustrated on new support program that i have to pay monthly for viewing x-rays for my offices. Otherwise, it is a good sensor for its price point. I would recommend to other dentists
Similar x-ray resolution to Dexis sensor, but a lot more affordable price. They even help to set up the sensor to as many computers as needed. Follow up phone calls and emails to check how everything was going with sensor after initial set up.
Thank you so much for the amazing tech support! Every time we call, the technician helps us troubleshoot and walk us through the process of resolving any technical issues. The sensors are worth trying!
There was a little learning curve switching from film to digital but it has gone rather smoothly. It works wonderfully with our dental our dental software. Customer service is great and it was a breeze to set up! We highly recommend Apex Digital sensors.
Been an Apex dental sensor user for over 7 years. Upgraded from Schick. Tom, Brian and the crew have always answered my question. Great service and support . Way less expensive than the big name sensors and image quality as good if not better.
Been using the sensor for a while. I been buying sensors from them since 2014. The company has been great as well. Their support has been nothing but excellent. They solved a few issues with my imaging software without charging extra.
Bought this new sensor. Scheduling the installation was very quick and easy they called the same day. Took less than 20 mints to install in all 6 computers. Sean explained everything in detail and went over every thing needed to take an x-ray. 10/10 with no doubts
Works great as always! Very durable and great customer service. Works great with our software and x-rays are very clear. We feel the sensors are well built compared sensors we used in the past in which lessens the worry of damaging it.
Good products and works well and x-rays are flawless
The price is great compare to other dental sensors in the market.
It is very good to enroll in the dental sensor protection plan program so you can keep working with a sensor.
The technician was very informative and was able to get our sensor up and running in no time. We were very grateful. The tech called at the exact time we were told he would call. He was very helpful telling us how to switch back to our adult sensor. (that we still had from Dent x)
Good product for a good price. I like the support when I have a question or an issue. It’s easy to use and to integrate with my imaging software. No hassle and no issues so far. I’m very happy with the product
Great price and product! Install was pretty seamless. I am having a small issue with density/darkness with our xray gun, but other than that perfect integration with eagle soft! Always great customer service!
My main concern in buying the product was quality of the image and cost. We currently have a Dexis sensor but as I am expanding my practice to purchase multiple additional sensors for each room was cost prohibitive.
Update 5/26/2023: Customer support has always been on point, super informative, polite, and actually a pleasure to call. Usually calling any company for support is pain staking but not with this company, and Chris specifically is especially awesome to work with.
This is a great product so far. Easy to integrate with my existing xray software. The size seems a little on the smaller size which is always appreciated by patients. Good price for a good sensor!!
Sensor working great, very good purchase experience with DentalStore123. The sensor produces a much better image than our old one, and the support was very quick and efficient in helping with the installation of the software and hardware drivers.
I have been using these sensors for years, they give very good images and integrate with most software very easily. I would definitely recommend them. Their customer service is very good , they respond quickly .
The sensors work well. There was a learning curve to overcome to avoid over-exposed or under-exposed radiographs. But having sensors that work at half the cost allows our office to be more productive with less waiting time for our patients.
Reason for buying was reasonable and could be used with our software Suni.
Recently found out we can trade in any old sensor for a reasonable priced trade in. Wish has a little quicker service for broken sensors though.
Apex sensor works great, I am using it for implant placement verification- not FMX's. Compact and easy to set up with my existing Carestream dental imaging software. The website says it doesn't work with Carestream but it does for individual PA's only, no FMX function.
Inexpensive option for the great program. The tech support is very helpful. I was able to get help on the same day the sensor was delivered. The delivery was also very prompt and came in 2 business days.
I recently purchased a size 1 Apex sensor. The sensor has provided very good quality images. The integration with our image XL software took a bit of adjustment to get the images adjusted properly. Overall it’s a good sensor at a fair price.
Great, Simple, Easy to work with. The software is simple and works great with Tiger View and Cocoon. A good investment for our pediatric office. Products are easy to find and we couldn't be happier with our new purchase.
We were searching for a product that was affordable and had great quality. I've read many great reviews on these sensors and decided to give it a try. The quality is great and it's just what we need for our dental surgeries!
The sensor has worked as expected, but what I have been very please with is the support from the company after the purchase. Setting up the sensor to work with my computer was painless. When I set up the software, the phone call with support staff went well and there are many YouTube videos to walk anyone through the process.
Extremely pleased. Image quality allows for appropriate and easy diagnosis. Enhancements are user-friendly and allow for image manipulation to visualize specific areas. Software gives the ability and opportunity for patient education.
Sensors work as expected, but the more important is the support. If you need help, Sean Birney is willing to offer reliable and quick support. We had a problem with sensor setting/calibration and Sean fixed it; than you.
Beats the competition. I was tired of the poor customer service I had been getting from a brand that rhymes with Texas. I've been paying for the service warranty for overnight replacement for years and years. When there is ever an issue they make you jump through all kinds of hoops to get this replaced. Sick and tired of it
Great Sensors! Very easy to use and great quality. Also very comfortable for the patient to use. I will be continuing to use Apex Dental Sensors for all my future needs and will definitely recommend them to all my colleagues!
At first I thought digital x-rays would not improve the bottom line to my practice. Then I started placing implants and I saw that having a digital radiographs would speed up treatment time for my patients tremendously.
After studying many dental sensors, I noted that Apex Sensors appeared to have the best deal.
Sensor is very easy to use. Very light weight and thin for patients comfort. Other sensors are just too bulky and uncomfortable. Setting up the appointment for installation was easy and the techs are very knowledgeable and give you extra pointers.
The office purchased Apex Dental Sensors. Installation went smoothly and working well with Dexis and Dentrix software. I have not had any issues so far. I have no problem recommending these sensors.
Our x-ray machine broke down so we had to purchase the Apex Dental Sensor on emergency. Shipping was really fast. We are very pleased with this purchase as this sensor is very handy and very easy to use.
We are happy with our purchase. It is a very good size that we can comfortably use with kids. In all honesty, we've only been using this pedo sensor for a month and there's not much we can say at the moment. We have used the other size sensors for several years and we are very satisfied with it and will continue to order from you all again. Thank you!
I wanted an affordable sensor , with good quality image, with easy installation and ready to use. Also with a good technical support who can help us as valued customers and offer promotions. I will recommend this sensor, and will buy a second one in the future.
I have nothing but praise for Apex dental sensors. Apex dental sensors are affordable and they produce great quality images. I will continue to use this product moving forward and recommend it to my colleagues. Customer service is responsive and very helpful as well!
Easy integration into our existing software. Support has been great so far. My Staff has picked up on using the sensors and software quickly and not missed a step over our last software/sensors. Pleased overall
High-quality sensor that won't break the bank! The high resolution X-Rays are easy to read and makes taking x-rays quick and simple.
Takes a great x-ray! Quality is awesome, speed is fast (compared to my previous Denoptix system). Installation was a breeze, and the technician who helped us do the install was very informative. Seamless integration with my dental software sealed the deal! And you can’t beat the price of an Apex sensor.
I don't know why anyone would pay more for another brand. This sensor is spectacular. Hands down the best deal in digital sensors today. After using the size 1 sensor for a few months, I ordered the size 2 to go with it. A super combo!
I bought this sensor as a backup and it works great. Customer support was excellent in helping me get the sensor installed. The image quality is as good as my dentimax sensor. Of course the pricing can't be beat.
The Apex dental sensor has been a dependable product in our office. We can rely on it to work correctly. The product support team is easy to work with. The price is more affordable than other dental sensors on the market. thank you!
These xray sensors have a great patient comfort, they are very comfortable. the plastic sensor barrier covers are easy to put on and do not bother the patient mouth with gagging. the size one sensor is great for taking a 7series.
Love the apex sensor. I bought the size 2 sensor with the package for license. It is affordable, integrates nicely with my computer, high quality and Pt.'s are happy. I intend to get the size 1 sensor in the near future.
Easy to link xray program, we had only one sensor and needed to purchase a 2nd one and our first sensor was also apex and we have had it for a long time and it still works perfectly, that is why we purchased the same for our 2nd sensor.
The apex sensor has a good shape for comfort in the mouth, the cord looks sturdy, and the sensor is compatible with my existing dental practice software. Tech support is very helpful with set up. Would definitely recommend this brand.
Sturdy construction, delicate sensor. Excellent fit. We replaced older, bulkier, legacy technology with Apex sensors and Apteryx software. The Apteryx software is intuitive and resourceful. The images are excellent.
Jeff ( upload) and Brian (sales ) were very patient and informative.
This was a rush purchase but I checked and compared every name sensor company and this was the best value. their cooperation to rush the delivery and install predelivery so I could "plug and play" and start using immediately was invaluable and the only company that could do that. the sizes, to the mm, made the most sense. The annual fee was lowest and broadest. Our Team is thrilled that I am getting both sizes. . Their dimensions, compared to what we are accustomed to using in Dexis, will serve much better. I am glad to finally deal with a company that is heavily involved with service and warranty fulfillment.
Our office could not get by without this amazing sensor! The quality of the x rays this sensor produces is outstanding. Our doctors handpicked this sensor and we all are very impressed. This sensor has made our office run a lot smoother and efficiently.
Great product and great price! I was really hesitant to purchase because this is not brand I had heard before but it came highly recommended by my colleagues. I'm glad I made this purchase!
Set up was very simple. Scheduled the installation over the phone, tech was able to remote in and configure everything (very quick process), x-ray quality is very nice. This sensor produces clear, diagnostic images.
The new x rays are much clearer and definitive. The exposure time is set at a lower pulse. Also the warranty and overnight delivery of a sensor when it breaks is a good feature. We would recommend the product to other offices
upgrade -The great customer service-They were very helpful installing and educating my practice---I would highly recommend this product ---the cost of this sensor was so much cheaper then other brands.
Great Product for the price. Some sensors are just too expensive and most of them do not come with the best customer service like I have received from Apex. Fast shipping with this product. This is where I will continue to buy sensors as needed. Thank you!
It works well and the definition is pretty good. All of this for a good honest price. We used it with CADI. If needed, I would buy the same one. I recommend theses APEX sensors for every dental clinic.
Radiographic image is much clearer than our previous sensors, very happy with the product. We have been able to see caries and other diagnosis so much easier. No problems at all, would recommend to anyone in need of new sensors.
Great sensor,very good resolution and comfortable for patients
Easiest digital transition we have had. Over the years I have gone through many different digital radiographic imaging modalities and this was the easiest by far. We started several years ago with the phosphorus imaging plates and later got a sensor to match the system to use for endodontic procedures. EagleSoft always had a way of getting the images but there was always a “trick” to making it work that took some time to work out all the issues. I wanted to add sensors to have a sensor in each operatory and after research/pricing we decided to go with APEX. My assistant spent a little time on the phone with the tech/install from APEX and they had the new sensors going without issues. Great produce at a great price that fulfills our needs.
The cord is a little too short, but other than that the product works great. We would recommend this product. It always works for each patient, it's reliable, we never have to re-take x-rays. We really like it!
We could not be more happy with our purchase of the Apex dental sensor. It is a great product (the quality far exceeds our expectations) for a great price (a fraction of the cost of others) and we look forward to purchasing more in the future
My old DEXIS sensors died after having them for a long time. Needed to find a reliable successor. Thank God for Apex. Got 2 sensors for less than the price of ONE Dexis sensor. Apex installed the sensors remotely very easily and seamlessly. Customer service great. Sensor quality decent. Very pleased with purchase.
I bought both size #1 and size #2 dental sensors for my start-up dental clinic. The quality of the radiographs is clear and of diagnostic quality. The biggest selling point was the great price and fast delivery.
After researching numerous sensors in the dental market. Apex sensors were well made. We were able to use with existing bite blocks. Still learning how to adjust settings. Pricing is much more affordable .
Nice sensors, affordable, works fine! Set up was easy, no problems till date!
Overall satisfied. The capture speed is a bit slower than I would like. Our other sensor with Suni captures an image in 2 seconds. Apex takes about 5 seconds for an image to pop up. Besides this, the sensor is a good price and product
Decided to try out the APEX sensors after my Schick sensor died. The price was appealing so I gave it a shot. Shipping was fast, set up was a breeze and the APEX sensor is now the favorite sensor in the office. The image quality is great too! I plan to transition all my sensors over to APEX soon.
I was worried about the integration with Dexis but it has worked out fine, easy installation and great support. I plan to add more sensors once we move to our new office. For sure best cost/benefit compared with other sensors.
I was looking for x-ray sensors for my new office but skeptical about the image quality of the Apex dental sensor because of it's price and therefore I took advantage of their low price during the Black November sale and bought one #2 sensor to try. I was extremely happy with the image quality and bought one more #2 and a #1 sensor as a result. The hygienists who work for me also worked in another office which use Sirona sensors and they agreed that the image quality is comparable. This is a great value since the price is so much lower. I would highly recommend these sensors to anyone who want to go digital.
Sensor works well. For the money, they seem to be a good product. We have had them for only a week.
Installation is not simple. It took over 3 hours and was not finished. The tech was obviously frustrated with the installation process also. I do have to say that the fact that he worked for 3 hours trying to get the sensors to work with our system is a good show of their commitment to making the product work.
I would recommend for anyone wanting to save a lot of money on sensors as long as you're willing and knowing that the initial set up is time consuming and difficult. You cannot install on your own.
Great sensors, I had some concerns with the clarity of the images but I was relieved when the images appeared on my monitor. Great product for the price! Only time will tell if the durability of the sensors will be just as great but so far I'm more than satisfied with the product.
Sensor is working great, makes some great quality images but there's just so many parts to install. I think it would be helpful if there was a do it yourself style format to install things so I don't have book 4 different things.
Very happy with product so far. Integrates well with our Dentrix Ascend Software. Install was quick and easy. The customer service representative was very friendly and informative. Will definitely purchase additional sensors in the future when I can
My Apex sensor is performing excellently. I am very happy with my purchase! The sensor is very durable. The setup process was very simple. The sensor integrated very well with my dental software, Dentrix Ascend.
Great product, great prices, and excellent customer service. From start to finish was seamless, tech support set up all four of my operatories for two adult Apex sensors that I just bought. My Dexis sensors of 7+ years stopped working and Apex had a great deal for TWO and support. The prices for BOTH SENSORS AND SUPPORT still came under the price of ONE Dexis Sensor with NO SUPPORT. Thank you Apex!
After easy installation, this sensor works great! Setup was easy and it integrated with my Apteryx software without issue. Masterlink talked me through the installation and it went very smoothly. So glad we went with the Apex sensor!
The Apex Dental sensor is amazing. Our doctor is very pleased with the product because it deliver excellent image solution. He also recommends this product to any dentists that care for every details of patients' tooth
Order came in very quick, great customer service. product was simple to use and great quality. Also they helped with installation. Price was lower than normal sensors. I would highly recommended product.
Very efficient and cost effective buying and installation process. Great value and excellent quality. I have been a Masterlink customer for 8 years. Trustworthy company with excellent products. I will order another sensor soon.
Very reliable product and easy to use, customer service and tech support are very helpful. I think this is the best sensor in the market and it is very good value for this product. Maintenance program is very good also.
Great Product! Very Impressed with the Quality and fast shipping speed!
Great Customer Service and very prompt service, overall very impressed with their products and services they provided to my office.
I was introduced to apex sensors but a peer who has multiple sensors and has had no problems. I ordered a sensor hoping it would a lot easier than our current brand. I am pleased to say that it was an easy install & works great
Great customer service throughout the purchasing and installation process. Very happy with the quality of the images after calibration. Especially happy with the price of this product. Competes with the most expensive brands.
Great sensor, easy set up and tech support is fantastic. Ordering was a bit of a chore but other than that we cant say enough good things about the sensor as a whole. Scheduling to set up the sensor was quick and super easy too.
Product was very easy to set up and works wonderful. Very comfortable for patients. Images are clear and easy to navigate and read. Great quality for the low price. This is our second sensor and the sensors last well without any issues.
Flexible cord easy to use comes with attachment to save the laptops plug in.
Long cord helps to extend the working space.
Easy to sterilize.
Set up was easy and fast.
The X-rays are clear and easy to upload and save.
Easy access, from any where.......
Great quality sensors. Love the sizes and the soft round edges. The length of the cord is perfect. Haven’t had them long enough to see quality of cord. Overall great quality and amazing tech support availability.
Very simple to use, software is nice and simple, integrates with our Dentrix which is exactly what we wanted. Clear images and patients find sensor comfortable . Have not learned all the software enhancements yet, but are working on learning them
Shopping for a sensor was brand new to me. I spoke to several sales reps at other companies who were not very informative. However, Brian was excellent at explaining even the smallest of details. Thanks to him and his team, it was a seamless transaction!
Great Sensors especially for half the price of others. First time switching to digital was a lot smoother of a process than expected thanks to great online support and training. I will definitely continue to work with APEX more and recommend them to anyone.
I have had the sensor for a week and everything has met expectation. Shipping was quick and set up was easy. The bundle package was a very good deal and I am hoping for many years of images to come. Very helpful staff, good experience overall.
Product works great as advertised at fraction of cost of Dexis sensor.
Customer service was great and installation was quick and easy. I would not hesitate to recommend this sensor to anyone looking to purchase a new sensor.
The setup and integration to Dentrix Ascend was seamless! The staff was very helpful and timely in helping us get our sensor and intraoral camera setup efficiently. If we ever need another sensor or camera, I will absolutely go through Dental Store again!
We highly recommend the Apex dental sensor. Images are great and compared to other sensors the price is reasonable. Great support service with the plan also at a reasonable price.
Our calls have always been returned very quickly with knowledgeable staff.
I really enjoy this product before i found this company my x-rays were distorted blurry you name it however since my corporate office purchased your product I have not had a problem diagnosing dental treatment thank you so very much
I was looking to add a size 1 sensor to my practice but didn't feel like spending too much money on it. Sean is easy to work with and very responsive. Shipping was super fast as well. I've done plenty of research and read a lot of good things. I can't wait to try my sensor out.
Brian and Tom were wonderful to work with. Answered all the questions we had and sent us the sensor. The install was done by Sean who explained the set up and things to pay attention to. The sensor works great in our Dexis and images are of good quality. Thank you.
The apex sensor is a very nice product with great service. The software installation was a very easy process. Using the sensor has been a pleasure with its ease of use. I would recommend this product to anyone looking for a dental X-ray sensor. My initial intent was to use the sensor with my implant placement. At this point, plan to use it for all my X-ray needs with the hope of purchasing another sensor in the near future.
Our sensor hooked into our dental software easily connected and support were very helpful with any set-up questions we had! The sensor is up and working and we are all ready for our new patients. Thank you!
Efficient and excellent conversion to digital radiography, Apex sensors performing as advertised and support is both courteous and timely! Thank you
Very professional and very knowledgeable. I was very impressed with how quickly he was able to set up the computer and even got the appointment done ahead of time. Very happy with the last three years of service I've recommended to friends.
Covid19 is cramping my style, but the sensor is awesome and can't wait to wear it out with hygiene in the near future. I shopped several different products, but chose this sensor, because the questions I asked were answered directly and the pitch was very comfortable. The savings over the other models didn't hurt matters either.
Great image quality! The installation process was very easy. We called the number and they guided us through the entire process. We had the sensory working within 5 minutes. Looking forward to purchasing more of these sensors!
These sensors are a very good price when compared to the many others on the market. In addition to the price advantage,
I experienced excellent customer service with easy and thorough phone and email communication.
We needed additional sensor and Apex was priced reasonably....it was easy install and Sean was available on time for installation.
Excellent service and product, highly recommended!
Good product!Good customer service. Easily for new staff members to learn and use. Easy integration with Eaglesoft.
Cost effective.. would purchase another unit for backup sensor.
Highly recommend to anybody in the market for a sensor. Positive customer service follow up.
Haven't used much, but very excited to have this new sensor. We have always used the XDR sensors and were ready to try this new brand. I have personally used this sensor in other offices with great results. Customer service was great and appreciate all the extra training given.
Excellent product! I purchased it a month ago and so far all is going well. Patients are comfortable with the size and assistant is much faster than before having this product. The price is also reasonable so I switched from Carestream to Apex Dental sensor.
We were concerned about compatibility with Vixwin and the setup process. Set up turned out to be about 10 minutes per Op. Simple and the TWAIN driver seems robust and easy for the team to use. Phased out the old Dentoptix system in one day. Images are clear and crisp. Show up on the screen in less than two seconds. Perfect.
The Apex sensor provides a great diagnostic image at a great price.
As a hygienist, my main concerns buying this product were that it would not provide a high enough quality image for my collaborating dentist to diagnose from. I was also concerned about the size being comfortable in my older adult populations mouths. Both have exceeded my expectations. I am obtaining a higher quality image than the previous sensor I used and it is much more comfortable too. I have been very pleased with my purchase and would not hesitate to order Apex again.
We have found this to be a great sensor, easy to use. It seems to be more comfortable for the patients than others I've used. We also like that the price is less than most other sensors that I've used! The reports I've heard are that they are very durable also.
I purchased an apex dental sensor about one year ago and it has been a great experience since then. I recently added another size 2 and size 1 sensor.
Excellent image quality with the apex digital sensors. Apex sensors are a great product at a great price. Thanks for making it easy to order, install and get going. The apex cameras are also great and easy to use.
We switched to Apex sensors and have been using them for over a year now. The image quality is super and the tech support has been great. The sensors integrated perfectly with our current software. I would highly recommend Apex Dental Sensors.
Excellent sensor at a reasonable price. The sensor was easy to install and use with their tech support. I have recently switched from a an older technology to this sensor and I have been pleasantly surprised at how clear these images are. I may even get another one since the price was so good.
We recently ordered a number one Sensor for our office, We are excited as an office to start using it on pedo patients. The download of the Apex software went great and we are excited to start using it on actual patients. The IT person was great to work with; very knowledgeable, professional and efficient.
Great sensor! Setup was so much easier than any other system I've used. So far the images have been great! Set-up was simple and the phone support has been great. Comparing to the much more expensive system I moved from, I am extremely happy!
5 STARS!!! I have been using the Apex Dental Sensors for almost 3 years now and they work great and the customer service is 5 Star Also. Just bought another one. Our office now has 3 sensors.
Ordering online was so easy. Everything arrived very quickly. I haven't had a chance to set up all the equipment but am excited to. I'll let you all know how it turns out. I expect the set up and support to be just as great.
I can't wait to start using the sensors when I open!
Just from hooking up the sensor and testing the sensor in Dovetail, seems like the ease of use of the sensor is going to be great. It was also super easy to install which was fantastic.
UPDATE 7/31/2020: I really like the price and quality of the sensors. They work really well with my imaging software. I bought an adult sensor and a pedo sensor. If this sensor was advertised more, other dentists would know about this sensor.
Set up was simple & we're getting used to them. Switching from PSP so in process of getting new bite blocks & staff all trained. Sensors work great! A lot more affordable than the other sensors we look at & great images
High quality professional product. Great customer support. Overall great product.Packaged well and delivered quickly. Impressive packaging with built in video instructions inside!! Very cool!!!
The Apex dental sensors are a great product. The sensor produces clear images, the software is easy to use, and set up was a breeze with Masterlink tech support. They even included additional wiring parts to extend the life of the sensor. Would buy again.
Sensor is working as good as the one we had prior. Fast shipping. Good customer service when asking question. Able to schedule installation. I would recommend this product to other office.
Easy to use, comfortable to the patient , image clear. I order it to replace my old Suni sensor, it fits right in with my existing prof Sunin software. It is USB adapted, eliminate, usb box as the past, so it is very convenient in the sense that it fits right into any computer.
We just received Apex Dental Sensors. Looks amazing, The quality of the image is amazing, especially for the price we paid. So far we tested it on couple of patients and we received several comments on how these sensors don't hurt when they bite down. So far we are very happy with this purchase.
THE APEX SENSOR WORKS VERY WELL WITH OUR XDR SOFTWARE. IT IS VERY EASY TO USE AND GIVES US A NICE CRISP IMAGE. WE STILL USE AN XDR SIZE ONE SENSOR AND IT IS SUPER EASY TO SWITCH FROM ONE SENSOR TO THE OTHER. ALSO, THE TECHNICAL SUPPORT IS GREAT!
Overall, it's been fine. The setup was very easy, the image has been pretty good. We've toyed with the exposure time pretty extensively and have it almost as good as my XDR sensor.
I went with this sensor due to the price, and haven't been disappointed. I don't know why it seems a bit different than my XDR sensor, but it works fine.
I bought a size #1 sensor, to replace a defective GXS 700. I am very happy with the clear images it gives. The installation by remote was prompt and did not interfere with our chair-time. Images are easily integrated with VixWin imaging software by Gendex.
The Apex Dental Sensors meet the needs of our patients and practice, by providing dental imaging that feeds directly into our practice management software. This is a high-quality product that we will continue to use and, as needed, repurchase.
I just bought my practice and I needed to replace the film x-ray that was there already with digital one. so I start my search for a good quality sensor, easy software, helpful costumer service and affordable prices and that's what I found here!
The sensor works great. This is the 2nd one we have purchased. The customer support is also very reliable and helpful. For the price, this sensor really stands up to other brands like Gendex and Dexis.
I’ve been using Apex sensors for 3 years. They have been reliable for me thus far at a good price point. I recently purchased another to help with workflow now having 1 small and 2 adult sensors. I have also used Schick sensors and don’t notice a drastic difference in quality but do notice a difference in price.
I was very skeptical about getting a new sensor, as I had used only Eva sensors since opening my practice. But, thank goodness I switched over. The quality is amazing, it's very easy to use, more comfortable for patients and it merged seamlessly with my dental software.
We really enjoy the product. It helps speed up time and get through our day much faster. Our patients like it as well
I have used Kodak sensors for past 7 yrs, so when one of the sensor broke, I decided to go with Apex, we had a learning curve in the beginning, but once my staff and I learn to use all icons and functions, it became very easy. These sensors are smaller then what I had before, image quality is great and imaging software is user friendly as well. All in all I am happy with my Apex sensors.
Patient comfort, quality of radiograph, cost, and support were my main concerns when purchasing a sensor. With the angled corners and the quality of the radiograph, patients are more comfortable and less retakes are needed. Upon comparing the cost to quality, the sensor exceeds other brands. The set up was a breeze and support is always a phone call away. Apex Dental Sensor is a win!
Customer service is great. Easy set up, Set up appointment with customer service. They logged in and we had functional sensors within 15 mins on all out computers. After using there recommended x-ray source setting we are getting very clear images..
I was concerned about the quality, but after owning them for a couple years, I have no concerns. We are very satisfied
Install was easy. The maintenance plan is great. I would definitely recommend this product.
Seamless integration in Dexis/Dentrix. Clear, crisp images. Great support and suggestions for longevity of equipment (if Dexis had told us to do these simple things we would still have a functioning sensor).
This sensor is awesome! We have 2 others just like it a size 1 and 2 and absolutely love them! The size is right and easy to place in patients mouth. The digital images always turn out great. We couldn't be happier with our dental sensors.
Customer service is great. Easy set up, Set up appointment with customer service. They logged in and we had functional sensors within 15 mins on all out computers. After using there recommended xray source setting we are getting very clear images.
We purchased the apex sensor with the year end deal. It is a great sensor at a very reasonable price. Good support and the installation was straightforward. The sensor works with our existing imaging software.
We are so happy we got this sensor, we have sharp images without breaking the bank. And the best is the support from them, they are always there, no matter how many times you call, making sure you get the best image out of the sensor.
Great product...works as it should, and for less cost. Fully integrates with my imaging software Tigerview. Customer service is also great and also represents the product/company. I will probably be a repeat customer. Thanks again.
Sensors arrived in good condition. Sean has been helpful along the way in answering my questions and advising me on which products I need. I am confident that when it comes time to set up my new office they will be there to guide me through the setup process.
I was having problems with my current sensor, and had been for awhile, it was no longer under warranty and I didn't want to pay another $12,000 for 1 sensor that has had consistent problems the 6 years I have had it. So I looked for an alternative and decided to give Apex Dental Sensor a try. I am very happy with the switch. Will be getting another shortly.
These sensors deliver great images and are simple to set up! The diagnostic quality is phenomenal and the cost is beyond reasonable when comparing to other sensor companies in the dental market. I was able to add a third sensor and my cost was still below all the other companies that quoted me for only two sensors. The customer service was spot on during the driver install which only last a few minutes after they remoted into our 5 computers. They are saving my team time, steps and streamlining our diagnostic systems like never before.
My main concern about buying the Apex Dental Sensor was its compatibility with my practice management program (Mogo). The x-ray unit works great and there were no problems with installation. The price was within my budget, and customer service was fantastic.
My old gendex size 2 sensor failed,I was attracted to the considerably lower price of the apex sensor,but was concerned about how easily it would integrate with my existing CADI software.The delivery thru customs was painless and your remote installation of the drivers to CADI went well.My only comment is that the interface between the sensor and CADI is a bit more cumbersome then with my previous gendex sensor,but the sensor is performing well and the images are of good quality
I had a Great Experience with the purchase of my new Apex dental sensor. The staff was extremely helpful and very knowledgeable about the dental sensors. I have an older dental sensor and wanted to upgrade.
UPDATE 5/29/2019: I ordered my first Apex Dental Sensor last December. I was so pleased with it that I ordered my 2nd sensor last week. The sensors work well and are priced much lower than other brands. I would be happy to recommend this product to anyone in the market for a dental sensor.
Update 7/20/2022: I purchased 3 apex dental sensors. They are reliable and reasonably priced. The support has been excellent over the years. I would recommend these dental sensors to everyone. The sensors are sturdy and have held up very well.
I am very happy with the Apex sensor which I purchased along with the XV Lite software. All work well together and the support which I have received has been the best!
I just received my new Apex sensor. The images appear to be excellent.
The price was fantastic compared to Dexis.
I also noticed that the cord seems to be of better quality than Dexis.
Also, I feel that paying $495 a year to insure all of my Dexis sensors,
and then being able to purchase a new one at half cost is incredibly less costly than the Dexis maintenance plan.
Dexis is so costly, I believe they may lose a tremendous amount of market share to this company.
Really liked the product, exceeded expectations. Will definitely purchase another sensor from Masterlink again. Glad we found them and was able to purchase an receive in a timely manner. The Apex sensor compatible with my software.
Great product and service! Love the convenience and ease of use. Already, saving our staff a lot of time. Tom, was amazing with customer service! Highly recommend this product for anyone looking to update their xray system.
Product is very comfortable. Patience love how it sits in there mouth. It was easy to install in the computer. The length of the cord is comfortable enough to reach a tall patience or a patience in a wheelchair.
Great purchase experience! I was on the fence about purchasing through a smaller company, but after reading loads and loads and loads of positive online reviews, I took the plunge. Customer service was awesome through the whole process.
The sensors were a great deal. We just purchased them 2 weeks ago. Setup was simple and customer service was outstanding. Still working thru the kinks of switching from PSP to wired digital but the staff is excited. We went live this week and still using both systems til staff gets more comfortable using the sensors. The intergration with Eaglesoft with the Twain setup is not a big deal at all. We were used to using what we called a 4 bwx comparison template (5 sets of BWX on one screen so we can compare each set from one set to another). With the Sensors the template had to be tweaked so we can keep the same comparison template.
But overall very pleased and happy to recommend Apex Sensors to my colleagues.
Easy to use. I've used other sensors but this one is very easy. The sales staff was very helpful setting us up. They answered all our questions and helped get us set up in no time. Thank you very much
The senors are perfect sizes for both pedo and adult. I also like how flexible and thick the senor cords are. Easy to bend , but not at all easy to break. The senors are not to think or thick and compact. They fit perfect in the patients mouth without causing discomfort.
After trying multiple sensors to replace are current sensor that malfunctioned after 18 months, the Apex sensor is the most user friendly that we've experienced. The Technical support was hands down the best, with minimal wait time to have the new drivers installed. So far this sensor is working better than our previous one that cost twice as much.
We absolutely love the sensors. They were very easy to use with the xdr software that we have. We like how thin they have become, compared to the older sensors I’ve used a few years ago. We definitely will be purchasing more.
Great product, very pleased with how the transition took place. Will defiantly be upgrading to more sensors hopefully within the year.
All the learning videos are very helpful. And we were very excited to find out that holders and covers come with the sensors.
These sensors are my favorite to use. They are always reliable and take a good quality image every time. My patients love the slim design. They are comfortable for patients with small mouths and are good to use on patients who have a strong gag reflex.
These sensors are very well made and we are excited to have them up and running. The installation was a little more than we had planned for, but the Support Team was very helpful and engaged in helping us to get things underway. The images are very high quality and diagnostic every time. The only thing that is frustrating for us is that the sensor needs to have extra (adequate) power to run on our tablets, and that created an issue with where to plug everything in in our small office. It would be nice if there was a good way to somehow bundle all the cords that are required between the 2 for the tablet, one for the power unit for the sensor, and the cord for the sensor itself.
I love the Apex Dental Sensor that we recently purchased Its so easy to use. Quality next to Gendex Sensor. I would recommend this product if you looking for cheap dental sensors with good quality xrays
Fast and easy to use, and the image quality is great. Can be used with our Eaglesoft program which is awesome!! Videos online are helpful and costumer service is wonderful if having any issues. I would recommend the dental sensor to other dental offices.
Excellent! Great place to order! Nice business! This is not the first time have done business with Masterlink and this is not the last! Do it ! I will recommend Masterlink in the future!
Sensors worked as described on website. Sensors shipped out fast. Sensors came nicely packed, it was easy to install, and we were connected with our practice management software in about 20 minutes setup time.
We have had problems with lasting quality dental x-ray sensors. This product seems to be easy to use and the system seems to set up for longevity. Installation instructions were fantastic, quick , easy to understand. Thanks Sean
The Apex Dental Sensor was very easy to install and very easy to use! Customer service was also very knowledgeable and friendly during the installation and training process! We look forward to using these sensors for the years to come! Thank you!
Masterlink representatives are very knowledgeable and prompt, from the first phone call Ive been very satisfied with dealing with Masterlink and would recommend others to simply call and find out how friendly and helpful they are.
What was your main concern about buying our product?” - Purchasing something of inferior quality because of the affordable pricing. What did you find as a result of buying this product? - The quality of the sensor is great and integrates well with Apteryx software and OpenDental. What specific feature did you like most about this product? - Simplicity Would you recommend this product? If so, why? - Yes. The customer service and follow-up care are great. Most importantly, the sensor works well and is competitively priced.
Great sensor and software, easy to use and customize.
Easy and Quick to install! VERY simple and easy to use! Very fast and efficient! X-rays come out clear! Software was not complicated to use and easy and fast to learn. Awesome product! Great Customer Service!
This is the first time we have used Apex products . We ordered the Size #1 Apex Sensor about one month ago and it works great on our smaller mouth patients. The hygienist are happy to have the smaller size here in our office.
Great Product, great price! We were able to get everything linked up to our practice management software with a simple phone call.I will be ordering the other size here in the very near future. Thanks!
I was very impressed with the quality of the image and the ease of use. I use Apteryx with the size 1 and 2 sensors, and they work very well together. I also liked the intro video that came with the product box.
These Apex sensors are great! Especially when you consider the price. The images are nice and clear. The sensors themselves aren't too large or bulky either. I'll definitely be buying more when I need it.
I've purchased the Size 2 sensors from Apex Dental. They work great so I decided to get the Size 1 from the as well. I am very pleased with the quality of pictures and all my staff are very impressed with details of the images.
Sensor integrated well with XDR system. Sometimes have to modify settings in the computer for solid images. Image quality once settings are achieved is great! The cord is a bit short however with a USB cord extension it works great.
After our Gendex sensor went bad, we were in the market for a new sensor. After looking around for other competitors, we stumbled on these Apex sensors and the great reviews it had. Well fast forward to now and after taking over 100 x-rays, we are so glad to have found these sensors for half the price. Quality is also great and almost identical to the Gendex sensors we were used too. It also is compatible with our software and ease of use. Customer service is also excellent from the beginning to the end of our purchase. Thanks again for everything.
We found the perfect starter, to begin our office’s journey in to the digital world. The website was easy to follow and understand with plenty of valuable and usable information that assisted in making our decision. Also, the company was readily available to speak with over the phone and answer any and all of our questions about all of their sensors and software. They were very helpful and guided comfortably walked us through our process in comparing with other sensors and software.
Great sensor! It's nice and thin so the patients don't mind it at all. The imaging is extremely clear. Great Price also!
Much more economical product and great results. It was great to purchase a product that will help our office be more productive. The assistants are glad that we are able to purchase so many sensors in order to take x-rays on the patients.
Good digital sensor at a great price! A good deal! Easy to deal with and good telephone support. The service was excellent and the delivery arrived overnight without any issues first thing in the morning after I ordered the products.
Sensor gives VERY clear images and patients prefer its thin design over other similar products on the market. We also purchased the MaxRay Handheld X-ray which allow us to take FAST, EASY images and is easier to handle versus the Nomad.
The customer service is fantastic. They really educate and inform. Awesome company to work with. Their product has good image quality I have no issues with them. The price is awesome and they don’t jerk you around like Dexis, etc.
Nice Apex sensor, good quality and half the cost of other brands. Software that was included was very easy to use as well and can also detect older sensors in case you want to use your old sensor as a backup to the apex sensors.
Product is a great value. The size specs are comparable or better than other name brands. I am excited about this product. I have used several other sensors and the package quality exceeds others I have seen.
We just purchased our new sensors, but I am extremely excited about getting started to use them. But my experience with my sales person Brian was excellent. We look forward to working with this company in the future.
Great quality and affordable sensors! I spent a lot of time researching the best quality for the price and purchased these (both size 1 and 2). I am so happy I did. I plan on using these in all my offices.
Awesome patient comfort and ease of use! Our office just recently went digital and we could not have asked for a better system or sensor. I would highly recommend this product to anyone thinking of changing what they have, or just starting out.
I was surprised to see such a good picture quality on apex sensors. Also, it was very easy to install. Apteryx is great software and online tech was very helpful. My staff really likes the detail of the radiographs.
Very pleased with the product! Professionally packaged, sleek. I would highly recommend to anyone looking into purchasing new dental x ray sensors. I'm looking forward to using it with the max ray. Going to be awesome!
Easy set up, Had things up and running in each op quickly. Looks durable. The design of the cord allows easy repair. Company was easy to work with and responds quickly. Radiographs are clean and crisp, even on Eaglesoft.
We just installed our Apex Digital Sensor with the Apteryx X-ray software and the images look fantastic! We are definitely looking forward to providing exceptional digital x-rays to all of our patients!
I already had been using product was and am still very happy easy to use. i had no concerns no hassle set up clear image excellent quality sturdy. perfect for our mobile practice. I would recommend this sensor to anyone looking for a great sensor great price. would buy another.
This is a great product, the packaging was very sturdy, the shipping was fast, and whenever I call in with questions, the support is excellent.
The sensors came in fairly quickly and I look forward to using them for my startup office. The box came in with an intro video that includes training on how to use the sensors. The made it very simple for anyone to use. We took advantage of the sensors deal that came with the free intraoral camera.
Great product, good price, great support. I was skeptical at first since i had never heard of this brand but the 2 sensors i got have lived up to my expectations. Installation was very easy. I would highly recommend these sensors.
Great product and great support. Fast shipping, installation was very easy, the support team is very knowledgeable and punctual. Great quality for the price you pay. The packaging was also very nice, and it comes with everything you need.
Incredible customer service! My opinion is that most sensors perform about the same so for me it came down to price and customer service and these guys knocked it out of the park. You have a life long customer. Great job!
I just got my sensors up and running and have been very pleased with the results so far. My images have been just as good as the big brand names at half the cost. I was hesitant to buy, because i was unsure if the quality could match those of the big three, but after reading tons of reviews I decided to go for and happy I did. I also appreciate the great support team. I would certainly recommend this product to a friend.
The purchase and set up were painless and easy. The sensors are working well and my staff loves the direct usb connection. The price is super reasonable as well. We will be buying another two sensors soon. I would highly recommend these sensors.
Update 5/29/2023: These are great sensors at a great price point and they are soooo easy to use. The customer care is also top notch. The sensor care program has really kept us in business with repairs and replacments.
At the time of purchase I was already using the imaging software suggested and a Schick 33 sensor. I have been wanting to expand my digital x-ray footprint for some time and I figured that, for the price, I would try out the Apex sensor. Here\'s how it went: Easy order online via the store, quick shipping, easy and quick installation in about 20 minutes (the same day I received the sensor), began taking great x-rays the very next patient.
Fast installation of sensor drivers. USB plug/play twain driver works well enough with my existing Sidexis software that I don't feel the need to purchase their software. Quality of the image is superior to my Sirona sensors. price was important. Overall very pleased.
We were on the hunt for sensors for a while. We were excited to find these since the reviews were so high. The quality of the image is amazing, especially for the price you pay. Customer service was excellent. We are beyond thrilled to find a company with excellent price points and excellent customer service!
Just received the sensor. I am excited and looking forward to implementing this sensor in our office. I will post update once the sensor is up and running. Thanks. Main concern about buying this product: I hope the sensor integrates well seamlessly with our VixWin software. So comes to the next feature what I like most about this product: I am still able to utilize VixWin software with this new sensor. I will comment on feasibility of this sensor once it is installed and running.
I previously had phosphor scanner plates with Dexis and upgraded recently to the apex digital sensor. Customer service has been great and the sensors give a beautiful image. They are upfront with everything as I was told about fees with Dexis for using different company sensors. Still fairly new to sensor use so we will see over time how well it goes. I would recommend these sensors for newbies like me!
We are a start up office and were looking for the best ways to save money without sacrificing quality. After much research and some recommendations we decided to give Apex sensors a try, and they did not disappoint. They were quick to respond to our questions, shipping the sensors out was fast, and then set up was a breeze. Definitely recommend these sensors to any office.
Installation was easy, little time consuming when taking the x-rays as you have extra steps compared to existing sensor. Picture was of good quality Price was excellent, wish I had gotten a Size 1.
Update 12/28/2017: Found it very easy to create templates in our computer software takes good x-rays, love the fact you can all x-rays at once with out having to go back and process each of the x-rays
Great products and easy ordering when we need additional products.
Already using the size 2 sensor and have had great results. Decided to get the size 1 for the occasional person who can not tolerate the larger size. Still having great results at such a value price .
The service technician was excellent in both service and knowledge, very helpful with setup, sensors and software. Even helped with questions pertaining to alternative sensor software explaining differences and compatibility.
Update 12/11/2017: Extremely happy with my Apex dental sensors both size 1 and 2. I was originally concerned that the sensors would not integrate well with my Curve software and would be a headache to capture and store but I was quickly proven wrong, everything worked as advertised and better. The image is even better than the Carestream sensors I was previously using. I don’t know if there’s one thing specifically that I could say I enough the most of the sensors but the sheer size of both sensors make the patient extremely happy since they are so thin and small but still able to capture as much surface area as the competitors and the build quality feels strong and well put together. The thoughtfulness that went into the design of the sensors and how to power them with an external usb power supply to ensure correct voltage and the small segment they included as an intermediary between the sensor cable and connect to usb hub to reduce wear and tear directly on the sensor cables lets you know a lot of engineering and thought had gone into these sensors and how they were developed. I would recommend this product to anyone who’s looking for a great quality sensor with great ability to take images simply and quickly without buying into all the white noise of the big brand major sensors that all the companies usually push as “The best sensors.” I would like to extend a big thank you to the team that helped me with all my questions and doubts in making everything a flawless transition and putting any concerns I had to rest. I would recommend this hands down to anyone and would purchase these again as I continue to grow and need more dental sensors.
We are pleased to have a sensor that is more affordable in our practice. The images are comparable to our previous sensor that cost double. We are having minor glitches with its use but this is likely due to our computer. We have very limited hard drive space available
I have the sensor in office use for about one month and we have had nothing but good things to say about it! The sensor is easy to handle and patients are noticing that it is not as thick as the old sensor. Images are clear and high quality. We even printed out an image to see how it would look and there is minimal pixelation. High definition, High quality. I am opening a third location in the spring and will be ordering APEX again!
We recently purchased two sensors due to our other brand sensors died and stopped working. After some trial and error due to OUR software Masterlink has our x-rays looking great! Love the fact that we can use these senors with our current software!! Patients have stated that they even feel better in the mouth and have less of a "digging in feeling".
We have had the Apex Sensor for about 3 weeks and so far, so good. It is working great, it did take a bit of time to finally adjust the setting back to how we previously had the xrays but otherwise no complaints!
I have only had the sensor a short time, it is easy to use, & integrated with Eaglesoft easily. I capture clear pictures, patients find it comfortable . Looks like it will be durable & easy to keep sterile.
My review is neutral at this point as I have not yet had a chance to use it. Once I have had a change to use it, I will be able to give a much more comprehensive review. That being said, my experience so far in working with the sales team has been great, as all my questions were answered in a timely manner.
Update 10/20/2017: The shipment came promptly in the mail. The packaging was also done very well in an efficient and professional manner. I like the amount of online and phone support that is available with this product.
The Apex Sensors work great, smooth edges. Easy and comfortable for the patients.
Great product. Enjoying it so far. I have been waiting to go digital for a while, and through this Masterlink club, I'm glad I could. So I'm recommending to other dentists out there planning on making the switch to see if this works for them.
From start to finish this company was very easy to deal with. I called back the sales team 4 times and they answered all my questions thoroughly. The sensors arrived on the day it was promised. The technical support was so easy because they are able to login to all our computers at the same time to install the programs. All the people who helped me were very professional and knew their product
I found that the Apex Sensor is extremely user friendly. While I do not consider myself extremely technologically savvy, I had absolutely no difficulties during the installation process. My staff is looking forward to using this state of the art sensor. The rounded corners of the sensor will be a real plus for patient comfort. The positioning devices are easy to use and manipulate for the various radiographic exposures. The online tutorials provided by the company were very helpful and informative. They covered all the information needed to implement this wonderful technology in my practice setting.
A very smooth process and lots of help from Brian and the whole team at Masterlink. DentalStore123 is easy to navigate and all the prices are upfront with no hidden fees. The set up process was Very easy and so far no complaints 🙂 customer service was friendly and helpful as well. Looking forward to working with this company.
Sharp, clear x-rays and easy to use sensors and accompanying Apteryx software. Very competitive pricing made this an easy choice. Excellent support network, for set-up, installation, and troubleshooting.
Great Sensors! Just started using them last week and already impressed with the Apex and Apteryx combo. Switched over from Gendex/Vixwin. I recommend using all the video training for your office staff, but once it is set up, works seamlessly. They were very accommodating in their installation times and tech support.
Nice packaging, product looks very durable, can't wait to use! Thank you so much for the quick delivery and great customer service.
I was concerned that the sensor would be too thick. The feedback we have received is that the sensor is more comfortable than the traditional film. The image quality is excellent, and It's so nice to have the images almost immediately. I highly recommend this product.
Update 10/23/2017: The Apex sensor is an excellent product. The size and the ease of use are second to none. I am very happy with my purchase and look to use it for many many more years to come. I am hoping to buy another sensor, the next one a size one in the near future.
So far sensors seem to be of good quality... Arrived quickly... Integration works well with previous software.. techs(Sean and Brian) seem to be quite helpful... very professional and easy to work with.... Good customer service
Much thinner than other sensors I have used. For the price, this is no brainer. I have the expensive Gendex sensors and I regret buying these name brand sensors. At the end of the day, go with apex sensors and save yourself a lot of money.
All the representatives made buying and setting up the sensor very easy. The staff was able to adapt to the new sensor quickly and easily. Prices are decent and x-ray takes very good quality pictures.
Brian and Sean in sales were informative and upfront about cost, without trying to push a sale. The Apex dental sensors are much more affordable, easy to use and provide quality images! My team is happy to finally make the switch from scanning to sensors. The install was also easy and fast!
Great Sensors. Would purchase again.
So easy to setup and use. I love the fact that they don't have some ugly, bulky box between the sensor and the usb hub, very clean and sleek. Our patients appreciate the angled corners too. High quality diagnostic images. Will be our go-to sensor for our other practices as well!
Good product and I would buy it again.
Good quality digital sensor for half the price.
The standard package came with everything we needed. Transition was pretty much seamless at an affordable price. There have been no regrets at all!
Very good product. Works as advertised. Customer service was excellent. Good size sensor, fast service and good technical support. Will buy again. Also a very good protection plan offered. The only thing I wish they had was a try before you buy program for piece of mind.
Product was desired size and was very comfortable for my patients. The image quality was on par for what I have seen with other than the price. The price for the sensor was the lowest I have found! I am very satisfied with the product and will purchase from them again in the future.
Awesome product! Amazing prices!!! I am very pleased with the quality of the x-rays this sensor takes and with the accuracy. I also like the software it came with. I would definitely recommend this product to other dental professionals!
Great Value for the price and quality matches up to sensors twice the price. Customer service is great. Fast response to both emails and phone calls. Hope not to use their extended service plan but helps give piece of mind if something goes wrong. Good insurance for $500 a year.
Absolutely love my new Apex sensor. This sensor is a much more affordable digital sensor without sacrificing image quality. Customer service/tech support is great. Installation was a breeze. I'll be a customer for life.
Excellent product, reasonable price and very good quality. I highly recommend to all dentists who is looking for a quality, affordable digital dental sensor. you won't regret it, must buy it, you will love it.
Its easy and precise
UPDATE 1/25/2018: Its a good and durable and low maintenance product, the price is very reasonable and affordable. I would refer it to my colleges and friends who are looking for quality with a very good price. Customer service is also very supportive and professional.
Excellent product and great service! Well worth the money.
Excellent sensor, we have been running these for over a year now and the diagnostic resolution is simply amazing. I get to see digital radiographs from other offices when new patients have them sent over; and the ei sensor with the apteryx filter is so much finer in detail. Great communication and support, I am so glad I went this route. Thank you.
5 Star Dental Sensors!!
Works very well and software is easy to use. We are ordering 2 more now.
Product makes taking x-ray more efficient.
Great Sensors! Should have made the switch sooner.
Great product. Excellent service.
Incredible sensors for half the cost. the customer service was excellent and they did all the installs for my office. highly recommended and why pay the high brand name prices when you can get equal sensors from half the price and excellent customer service!!! 😉
We wanted a new sensor that would deliver great quality images and would work with our existing software. We also wanted a company that would provide fast and helpful customer service and product technical support. Ei provided all that. I would recommend this product
So far the image quality far exceeds my expectations.
The sensors were easy to set up, also very easy to integrate into existing software. The person i spoke to over the phone during install was professional and very helpful.
The sensors are working great! Once we had the settings on our x-ray heads set correctly, the image quality was perfect! Thank you
Has been easy to learn the software and the sensors work well.
Amazing quality - by far superior to our previous sensors. And easily integrated into our existing software.
Just installed and used the EI sensors. Went from Phosphorus Plates to the sensors. Great product. Fast and Easy. Install was convenient and simple. Wished I converted years ago. Customer service is great and you can't beat the price.
I have been using XDR sensors for the last 6 yrs.
The EI sensor gives a more crisp image with 35% less radiation!
Great sensors, fast service and competitive pricing!!
Very easy to use!! Takes x-rays clearly, which makes diagnostication easy. Will purchase another one soon!
UPDATE 1/20/2018: Great , dependable sensor. Easy to use and read X-rays. The service providers are easy to obtain and resolve problems. The software is easy to use with multiple options. The cord and sensor design appears to be sturdy in use as everyone has dental assistants that can be a little tough on the USB, cord and sensor body.
Service has been exceptional. Every time I had a problem some one was always available to help. Fast and efficient.
So far very happy with the Ei sensor. Installation was very easy (we are using it with Curve practice management software, no problem integrating it). Images look great- I've used other more expensive sensors with images that aren't as crisp. No reason to spend more than double when a great product like this exists for less.
We were surprised and pleased with the overall performance and great costumer service, Tom is the best!
Easy to use, durable, high quality, not unnecessary expensive.
Great sensor, clear image, affordable price, excellent customer service, many thanks to Sean for helping us to setup the system! We are very happy! Thanks! five stars!
Great product! Sensors work great with VixWin.
Sensor is working great. Such a relief to find an alternative to Schick's high pricing.
So far so good. Just getting them set up. Are very excited to go digital
Just received my product. Very happy with it so far. Great product, Great technical support
Great support. Awesome product.
I purchased the EI dental adult sensor 3 weeks ago. I have been using it and been very pleased with the quality of the radiographs (amazing details)/ I just went ahead and purchased the pedo (small) dental sensor today . I am looking forward to using it.
I was very concerned about purchasing the above sensors given that I was not aware of the name or the company selling them -- I looked at other sensors such as Gendex and XDR but could not justify the added cost!!! As of today I feel very satisfied and relieved that I made the right decision!
In addition, I have been very pleased with Apteryx X-ray vision. It is a great software with lots of useful features.
I would definitely recommend these sensors to my colleages.
So far it is working beautifully!
I received the EI sensor and Apteryx software in January, and had since switched to digital xray. The learning process was easy, especially with help of Sean Birney. Its great to have an ability to blow up the xray image on the screen to show the patient where decay is.
Easy to use sensors. Good accompanying software program. Great, friendly customer service.
Our new Ei sensors have made it easy for us to jump into the digital imaging world. Great images, easy to use, and at an affordable price.
I recently bought 2 Apex sensors, Size 2 from Tom Birney at MASTERLINK. It worked great with and in my Eaglesoft software .
The X-ray was very clear and the best part it was half price of Patterson price.
I give them 5 ⭐️⭐️⭐️⭐️⭐️ star for product, price and service.
UPDATE 6/22/2017: I have been a customer of Apex sensors for more than 2 years, and just purchased more sensors to my office. The quality and price are unmatchable by the "big boys" companies. I highly know without reservation recommend Apex sensors. Half price folks!!!!.
I have been very pleased with my new sensors. I am just beginning with digital x-rays and my practice management software had never been set up to handle any sensor at all. Sean went above and beyond to help me get everything set up to run smoothly!
Much better resolution and much clearer xrays than we were getting with our old sensor. Would highly recommend!
Glad I purchased the Ei dental sensors !
Great product and great support. As a new practice owner it was fantastic to see such pricing and quality. Masterlink was able to integrate the sensor directly with our existing Dentrix software making for a seamless transition.
Product arrived quickly and works great!
Much thinner sensor and better for pt comfort!
Great! Slimmer design and Clear images.
We were concerned that the sensor would be too bulky. Patients are telling us the sensor is more comfortable than the traditional film! The image quality is fantastic! It's so nice to have the images almost instantly! The software is easy to use also. I would definitely recommend this product. We like the fin sensor holder a lot!
Tom was very helpful and my products arrived quickly and as advertised. Comfort has not been an issue.
Great sensor, good customer service. We are very happy to replace our Eva sensor with this one.
Unfortunately I had held off going Digital way too long. I have been looking for land to build a new building....so that was my excuse. I thought we should do it all together, but could not hold off anymore. We decided to implement digital radiography 6 months before the move, thinking it was going to be a nightmare transition. I could not be more wrong ! Masterlink came in, trained my girls, loaded the software and programmed all my computers,provided all the sensor attachments ( Rinn conversions and 2 other types of sensor holders ) , swivel USB's, ..everything you would need. "Business as usual the same day "
Maybe waiting allowed us the get the latest, thinnest,and clearest sensor on the market. The image is AMAZING ! I have compared our sensor images with other offices that have Dexis, Suni, and Gendex....this one blows them away. I don't know if I just got an incredible price, but these sensors are at least 1/2 or more than any others on the market ! All the sensors out there come with some type of yearly warranty program that cost as much as getting another sensor. Ei is less than $500 for ALL the sensors in the office.
As you know, nothing is indestructible when it comes to the girls in the office, however, these sensors and especially the cord, seems like they they may hold up to even that UFC hygienist you have. ! Everything from the personal service, the quality of the sensor and images, to the packaging it comes in, could not be more professional. I am telling you, Ei is the way to go !
We recently changed to the new sensor and we are really happy with the clear images.
Tom he did a great job teaching the assistants how to use the new system. Thank you so much Tom!
Great sensor at an affordable price. High quality image with a very strong cord!